The MSN Messenger is a live, online communication program. As a presenter, you will need to use this during the conference to let our technical administrators know the current settings of your Encoder.

To install the Messenger please click here (opens a new window). Once you have installed the Messenger you will need a "passport" (a unique identifier using your e-mail address) - you can obtain one from here.

Once you have done so, please add our Technical Support ID to your Messenger. To do so, click "Add" on the Messenger, then enter the following e-mail address: techsupport@eltoc.com . Once you have done this you will be notified whenever our Technical Support is online, and you can communicate with us. We will be online and available throughout the conference and before the conference during arranged test-runs.

If you are a presenter and would like to try out your Encoder or your Messenger with us, contact us to arrange for a time to try out these tools.